Delivery Information

Dispatching Orders

We will dispatch orders either same day or next working day, Monday to Friday. This means orders placed on a Friday may be dispatched on the Monday so don't panic if you don't receive your shipping confirmation over the weekend!

Estimated Delivery Times

Standard Domestic: Up to 7 Days

Express Domestic: 2-3 Days

International: Up to 21 Days

Warehouse Locations

We ship orders from Australia or UK. Therefore these countries are domestic. All other applicable locations are International countries.

Customs & Import Fees

You don't need to pay customs fees when shopping on our UK, Australia, Norway, Switzerland & European Union stores.

For all other stores, you may face customs charges issued by your local customs authority. International orders may be subject to additional fees outside of our control.

If you choose to refuse the customs fee and the parcel is returned back to W RUGBY, a shipping & handling fee may be deducted from your refund.

If you're still unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.

Exclusions

We currently do not ship to:

Afghanistan, Belarus, Burundi, Bonaire, Cambodia, Central African Republic , Cuba, Democratic Republic of Congo, Guadeloupe, Iran, Iraq, Kosovo, Lebanon, Libya, Mali, Martinique, Myanmar, Nicaragua, North Korea, Northern Marianas Islands, Oaxaca Region of Mexico, Pakistan, Réunion, Russia, Somalia, South Sudan, Sudan, Gauteng Province of South Africa, Syria, St. Barthélemy, St. Martin, St. Pierre and Miquelon, Ukraine, Venezuela, Yemen, Zimbabwe.